Factory direct merchants often encourage you to shop factory outlet stores. You will often have a choice to buy a product NEW, DISCONTINUED, OPEN-BOX, REFURBISHED, REFURBISHED-USED, SCRATCHED-DENTED. Often an online store will have their own description of the quality and condition of the product. In our opinion, if you can get a current model with a factory warrenty at a great savings, you should consider the value.